Betting should be a source of fun, not stress. dhk believes every player deserves to enjoy gaming responsibly. Use our tools and guidelines to keep your experience healthy and safe.
To support responsible gaming at DHK, we offer a range of effective tools. Use them to stay fully in control of your gaming.
At DHK, responsible gaming isn't just a rule — it's our core philosophy. Online betting and gaming, when enjoyed the right way, can be a great source of entertainment. But when it turns into an addiction, it can seriously affect your personal life, family, and finances.
Millions of people in Bangladesh enjoy online gaming and betting — and the vast majority do so in a healthy way. However, a small number of players sometimes lose control. dhk wants every user to stay in that healthy majority, which is why we've put multiple effective responsible gaming measures in place.
The first step to responsible gaming at DHK is setting a clear budget. At the start of each month, decide on the maximum amount you're willing to spend on betting for entertainment. Never exceed that budget — no matter how tempting the opportunity.
Time management is equally important. Set a daily limit on how long you spend gaming. Keep a healthy balance between family time, work, and other hobbies. DHK's session timer feature is there to help you stay on track.
Third, keep your emotions in check. The urge to bet more after a loss in an attempt to recover that money is known as "chasing losses" — and it's the biggest threat to responsible gaming. When you notice emotions taking over, that's your cue to step away.
After logging into your DHK account, go to "Account Settings" and click on "Responsible Gaming" to access all protection tools. To set a deposit limit, simply choose a daily, weekly, or monthly period that works for you.
Limit reductions take effect immediately. However, increasing your limit requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment. It's an important safeguard within our responsible gaming framework.
Once a cooldown or self-exclusion period begins, it takes effect automatically. During this time, dhk will also stop sending you any promotional emails or SMS messages.
Financial awareness is a key part of responsible gaming. Before placing any bets on dhk, keep the following in mind:
Responsible gaming matters even more in a family setting. Don't stay logged into your DHK account on shared devices if there are minors in the household. Never share your password, and use a PIN lock on your app or browser.
If you believe a family member is struggling with a gaming problem, have an open conversation with them. DHK's support team can also assist with processing third-party exclusion requests on behalf of a family member.
Gaming addiction is a health condition — there's no shame in it. Reaching out for help at the right time is the smart thing to do. DHK's responsible gaming team can connect you with the right organizations and support groups.
If you feel that betting is having a negative impact on your life, reach out today support@dhk.onlto write to us. Our responsible gaming team is here for you.
As part of responsible gaming, stay aware of the warning signs below. The sooner you recognize them, the easier they are to address.
Join DHK today with a commitment to responsible gaming. Use our protection tools and always keep betting where it belongs — as entertainment.
⚠️ 18+ only. Betting can be addictive. Please play responsibly.